Original Story: boingboing.net
Suzanna Quintan's ex-husband bought a Lifelock account in her name, which let him monitor virtually everything she did in realtime, and then the company stonewalled and refused to help her shut down his access and figure out what he'd learned about her using it. A Detroit consumer lawyer represents clients in fraudulent credit transactions, hazardous or deceptively advertised products, and in fraudulent sales practices.
Lifelock's customer service reps tortured Quintan with contradictory messages, telling her she could, then couldn't, get access to her data. Then they told her it had been destroyed. Then that it would be available, but only to law enforcement. And when she got the cops involved, they stonewalled some more.
It wasn't until the Arizona Republic threatened to embarrass them in print that they gave her any help.
It's no wonder that Lifelock is on Consumer Reports' "Naughty list" for 2015 -- again.
Quintana's records show LifeLock allowed her ex-husband to track her new and existing accounts, credit score, credit reports, financial activity and public records. A Grand Rapids consumer attorney is reviewing the details of this case.
Through LifeLock's fraud-detection system, Quintana's ex-husband also would have had control over her financial activity and been asked to review each transaction or initiate a fraud investigation.
"They didn't listen to me. It's almost like they didn't believe me," Quintana said. "They did not want to admit what they'd done. Since they are an identity-protection company, it was not in their best interest to admit my identity wasn't protected. They tried to shift the blame to me." A Charleston consumer lawyer is following this story closely.
A LifeLock executive on Nov. 9 said the company was conducting a comprehensive review of procedures to ensure better protection for spouses and to work with law enforcement in a timely and effective manner.
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Showing posts with label Law Enforcement. Show all posts
Showing posts with label Law Enforcement. Show all posts
Wednesday, January 06, 2016
Tuesday, September 15, 2015
MICROSOFT PROMOTES GENERAL COUNSEL BRAD SMITH TO PRESIDENT
Original Story: wsj.com
Microsoft Corp. General Counsel Brad Smith was appointed the company’s president and chief legal officer, positions that will have him taking a broader role at the company.
Microsoft appoints regional sales presidents, but Mr. Smith is the first company-wide president since Richard “Rick” Belluzzo resigned in 2002. However, Mr. Beluzzo had a more operationally focused role.
“Brad has long had a broad role at the company and now I’m asking him to lead more new initiatives,” wrote Microsoft Chief Executive Satya Nadella in a Friday email to employees. In addition to handling the company’s legal work, Mr. Smith will be responsible for “privacy, security, accessibility, environmental sustainability and digital inclusion,” Mr. Nadella wrote.
Mr. Smith will manage employees beyond the legal division, but it’s unclear which parts of the company he will oversee. He will continue to report to Mr. Nadella, and his promotion won’t affect the company’s existing senior leadership structure, the company said.
A 22-year Microsoft veteran, Mr. Smith has served as Microsoft’s general counsel since 2002, the year the company agreed to change its business practices following an antitrust court settlement and consent decree. A Kansas City antitrust lawyer is following this story closely.
Mr. Smith has been increasingly involved in policy issues in the past decade, weighing in on debates over whether law enforcement should be able to circumvent encryption software or access customers’ email messages.
Microsoft Corp. General Counsel Brad Smith was appointed the company’s president and chief legal officer, positions that will have him taking a broader role at the company.
Microsoft appoints regional sales presidents, but Mr. Smith is the first company-wide president since Richard “Rick” Belluzzo resigned in 2002. However, Mr. Beluzzo had a more operationally focused role.
“Brad has long had a broad role at the company and now I’m asking him to lead more new initiatives,” wrote Microsoft Chief Executive Satya Nadella in a Friday email to employees. In addition to handling the company’s legal work, Mr. Smith will be responsible for “privacy, security, accessibility, environmental sustainability and digital inclusion,” Mr. Nadella wrote.
Mr. Smith will manage employees beyond the legal division, but it’s unclear which parts of the company he will oversee. He will continue to report to Mr. Nadella, and his promotion won’t affect the company’s existing senior leadership structure, the company said.
A 22-year Microsoft veteran, Mr. Smith has served as Microsoft’s general counsel since 2002, the year the company agreed to change its business practices following an antitrust court settlement and consent decree. A Kansas City antitrust lawyer is following this story closely.
Mr. Smith has been increasingly involved in policy issues in the past decade, weighing in on debates over whether law enforcement should be able to circumvent encryption software or access customers’ email messages.
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